Like most IPTV players, Mega IPTV may also undergo the not working problem at times. It may occur due to the temporary glitches and bugs in the IPTV app. There are also chances for the Mega IPTV not working problem to take place due to the hardware and software issues on your streaming device. Whatever the reason, you can resolve it by trying the simple and standard troubleshooting mentioned here and continue watching live TV channels and VOD through this player.
Table of Contents
- Supported Devices of Mega IPTV
- Issues & causes of Mega IPTV Not Working
- How to Effectively Fix Mega IPTV Not Working Issue
- FAQ
Supported Devices of Mega IPTV
Mega IPTV Player is supported on a lot of devices, and they are mentioned below on the list.

Issues & causes of Mega IPTV Not Working
Issues | Causes |
---|---|
Black/White Screen Occurrence | While streaming the content, you may get a black or white screen due to technical errors, bugs, and caches. This problem also occurs due to internet connectivity issues on your streaming device. |
Login Issue | If you enter invalid login credentials for the IPTV, you cannot access your account. An expired IPTV subscription and a weak internet connection on your streaming device are other possible factors for this problem. |
Audio/Video not Playing Issue | When the Internet connection is congested or sluggish, then the issue may occur. Issues with the IPTV player and hardware issues on your streaming device can also cause this problem. |
IPTV Playlist/Channels Not Loading | It happens due to an expired IPTV subscription and a poor internet connection on your streaming device. Other possible reasons are geo-restrictions and constraints of your Internet Service Provider. |
Can’t Open the IPTV App | Using an outdated app may cause this problem. It also happens due to temporary issues on your streaming device. |
How to Effectively Fix Mega IPTV Not Working Issue
Follow the potential troubleshooting methods given below to resolve the Mega IPTV not working issue.
Check the Internet Connection
The foremost thing is to check whether your device’s internet connection is stable. You need to check the internet connection speed on your streaming device by using the link below.

If the internet connection is poor, weak, or flickering, then you should switch to another high-speed internet connection. If the speed is below average, try to reboot or restart the router or modem. Otherwise, you shall try out the ethernet cables to connect to the internet. If the issue still persists, then contact the Internet service provider (ISP) to resolve the problem.
This solution works for:
- Login Issue
- Black/White Screen Occurrence
- Audio/Video not Playing Issue
- IPTV Playlist/Channels Not Loading
Check the Login Credentials
The problem occurs when there is a mismatch in your login credentials. Many users face this sign-in problem due to the wrong combination of a username, password, and M3U URL. In such a case, you need to copy and paste the login credentials from the subscription details you received from the provider to avoid typographical mistakes.
This solution works for:
- Login Issue
- IPTV Playlist/Channels Not Loading
Check your Mega IPTV & IPTV Service Subscription Validity
If your Mega IPTV free trial expires, you cannot access it on your device. You need to activate the player by making the one-time payment of €5.79. Next, visit the official website of your IPTV service provider to check your subscription status. You need to renew the plan or get a new subscription to continue the service.
This solution works for:
- Login Issue
- IPTV Playlist/Channels Not Loading
Enable VPN Servers
The first and foremost reason for enabling the VPN server is to mask your IP address and it encrypts your data from hackers or spammers. Some IPTV apps are geo-restricted, to break this issue, you need to enable the best VPN with IPTV servers to access it in your region.

In addition, it makes a secure connection between the internet network and your streaming device. Our team of experts suggests you use either ExpressVPN or NordVPN to protect your privacy.
This solution works for:
- IPTV Playlist/Channels Not Loading
Restart the Mega IPTV App & Device

If your streaming device starts to run slowly and throws some technical errors, bugs, or glitches, you must restart your device. Restarting your device will free up the memory space and clear the cache files and data. Doing this process will fix some hardware issues and help your device to work normally. Similarly, you need to restart the Mega IPTV application if it starts to crash or not responding. A restart keeps your application and device firmware up to date with the latest version.
This solution works for:
- Black/White Screen Occurrence
- Audio/Video not Playing Issue
- IPTV Playlist/Channels Not Loading
- Can’t Open the IPTV App
Update the Mega IPTV App & Device

Sometimes using an outdated application may not allow you to access the new features. In addition, it affects the performance of your streaming device. Your device could be vulnerable to attacks and become unreliable. You can easily fix this issue by updating the Mega IPTV App from the respective app store. Once the application is updated, it will enhance performance and protect you from privacy breaches and all malware attacks.
Additionally, check for software updates on your streaming device and make sure you are using the latest firmware to resolve the Mega IPTV not working issue.
This solution works for:
- Black/White Screen Occurrence
- Audio/Video not Playing Issue
- IPTV Playlist/Channels Not Loading
- Can’t Open the IPTV App
Change the Streaming Device and Check the Mega IPTV Server Status
If restarting and updating the app and the device doesn’t give favorable results, you need to change the streaming device to check whether Mega IPTV is working on other devices.
If there is a network outage on the Mega IPTV website, the server cannot communicate with other devices. Or you can go to the official website to check whether there is a notification regarding the server down issue. You have to wait until they troubleshoot the problem. Once the server is resolved, relaunch the application to check if the issue is fixed.
Contact Customer Support

If any of the potential troubleshooting methods will not work, then you have to contact customer care support. Mega IPTV offers 24/7 customer assistance to subscribed users. Write an email to the Mega IPTV support team and they will help you with your concern. Alternatively, you can submit the online form and they will respond to you within 24 hours with a correct solution for the problem.
FAQ
IPTV Rayo, Casper TV IPTV, and 247 IPTV Player are the best alternatives to Mega IPTV.
Yes, Mega IPTV offers a 7-day free trial for new users.